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4 Key Benefits of Customer Service Training Programs

While a variety of elements go into creating a successful business, customer service is center-stage. Every interaction the company has with a customer (or potential customer) can affect the business’...

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Three Organizational Applications of 360 Degree Feedback

In previous posts we examined the myriad of benefits that 360 degree feedback evaluations provide. We’ve looked at how 360 feedback can be used for employee development, effective leadership and team...

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4 Steps for an Effective Business Process Improvement Cycle

The demand to improve your business continues to increase as expectations change, new technologies emerge and competition grows. An effective way to establish continual improvement within your...

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5 Key Benefits of Organizational Development

Could your organization benefit from high efficiency and increased productivity? The obvious answer is ‘yes’. A good way to achieve these outcomes, and a myriad of other benefits, is through dedicated...

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